Personally I've had my trimmers since they first came out in February 2005 and just starting thinking I should replace the blade for the first time. My trimmers have been used a lot not only for Scrapbooking but card and invitation making as well. Even though we would love to keep everything in our warehouse forever to meet needs, we are not able to. We need to make room for new and upcoming products but we try to make the best decision for everyone keeping additional needs in mind.
Now, on to the new and exciting Rotary Trimmer! There are so many great features on this product and I hope to answer many of the questions you may have and maybe more you didn't know you had. :-) If you haven't already, be sure to check out the great informational video on the front page of www.creativememories.com. This video shares the basic features and also shows how to switch out your blades.
2- Another question we have received is regarding the force of the cutting arm and why it is harder to lift than the past trimmer. This is a great question. Since the blade cartridge is larger on this trimmer, the tension to keep the handle down when in transit needs to be greater. Please note that since the design is different there will be more force to lift it however, you will not break it by using that extra force.
3- Where do I store the blades and why didn't it get designed to add the blades at the bottom of the base? We did look at adding a way to store them under the base however we would run out of room over time when we add more blades to the line. That's right, here's an inside sneak peak- there will be more blades added throughout the coming year! As far as storage goes, one great Consultant suggested storing them under the trimmer with Velcro. Another option is storing them in any of our new organizers, the inside or outside pockets, in the top of the Tools Caddy or in the Daisy Case. Another option is to store your trimmer in the box and keep your blades in the box with it on top of the trimmer.
4- How many straight cuts will I get and how does it compare to the past trimmer? The replacement blades for the past trimmer average 500 cuts. This new Rotary Trimmer will average 1500 cuts!
5- Why didn't we design the replacement blades to be sold with the cartridge so all you have to do is slide on and off a cartridge. We looked at this too but chose not to for a few reasons. One, the blade would then be exposed when off the trimmer which would be a safety hazard and we would have to sell an additional cover that could get lost or misplaced. Two, the cost of selling the additional blades in this format would be far more expensive than the $7.50 as offered now. Third, your additional blades would take up far more space than they do now.
Whew, that's a lot of information and hopefully some helpful tips. As someone else commented there is always a learning curve with a new product. It's kind of like a new car, the function and general purpose is the same but you need to take some time to learn all the new buttons, what turns on what and exactly what seat position is the best for you! Take some time, try it out for a while, have fun, create something new with one of the new blades and share how great it is with your customers. Soon you'll wonder how you ever got along without it and we'll be saying, remember the time when we didn't have this amazing Rotary Trimmer, thank goodness we have it now. :-)